Privacy Policy

Effective Date: August 18, 2025
Company: Ian Flemmings Transportation Services Ltd.

At Ian Flemmings Transportation Services Ltd. (“we,” “our,” or “us”), we are committed to protecting your privacy and handling your personal data responsibly in line with Jamaica’s Data Protection Act, 2020 (DPA). This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, make bookings, or contact us.

Information We Collect

We may collect the following types of personal data:

Contact Information: Name, email address, phone number, billing address.
Booking Details: Flight number, pick-up/drop-off location, travel dates, passenger count, luggage details.
Payment Information: Payments are processed securely through National Commercial Bank’s (NCB) Hosted Payment Page. We do not store or process your full card details on our servers.
Technical Data: IP address, browser type, and website usage (via cookies).

How We Use Your Information

We process your personal data only for lawful purposes, including:

To confirm and manage your bookings.
To process payments securely via NCB Merchant Services.
To provide customer support and respond to inquiries.
To send booking confirmations, reminders, or service-related updates.
To comply with legal and regulatory obligations under Jamaica’s DPA and banking regulations.

Legal Basis for Processing

Under the Data Protection Act, we rely on:

Consent: when you submit information through our forms.
Contractual necessity: to deliver the transportation services you booked.
Legal obligations: compliance with NCB, tax authorities, and regulatory bodies.
Legitimate interests: improving our services and preventing fraud.

Sharing of Information

We may share your personal data with:

NCB Bank and their authorized agents for secure payment processing.
Drivers and authorized staff to provide your transportation services.
Legal/regulatory authorities where required by law. We do not sell or rent your data to third parties.

International Transfers

Where necessary, your data may be transferred outside Jamaica (e.g., for payment processing). In such cases, we ensure appropriate safeguards are in place as required under the DPA.

Data Retention

We retain personal data only as long as necessary:

Booking records: 7 years (to meet tax and accounting requirements).
Payment details: only as recorded by NCB; we do not store card numbers.
Marketing communications: until you withdraw consent.

Your Rights Under Jamaica’s DPA

You have the following rights:

Right to Access: request a copy of your personal data we hold.
Right to Rectification: correct inaccurate or incomplete information.
Right to Erasure: request deletion of your personal data, subject to legal obligations.
Right to Object: stop processing of your data for marketing purposes.
Right to Data Portability: request transfer of your personal data to another service provider. To exercise these rights, contact us using the details below.

Security Measures

Payments are processed via NCB’s PCI DSS-compliant Hosted Payment Gateway.
Our website uses SSL encryption to protect your data during transmission.
Access to personal data is restricted to authorized staff only.

Cookies

Our website may use cookies to improve user experience and analyze site traffic. You can adjust your browser settings to disable cookies, but this may affect functionality.